Privacy policy

Privacy Policy — Riwayat Wear

Last Updated: [14-7-2026]

At Riwayat Wear, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our store or make a purchase.

1. Information We Collect

When you shop with us, we may collect the following information:

Personal Details: Name, phone number, email address
Shipping Information: Delivery address, city
Order Information: Products purchased, order history, payment method
Payment Details: Processed securely via [payment gateway/COD] — we do not store your card/bank details
Technical Data: IP address, browser type, device info (if you shop online)

2. How We Use Your Information

We use your information to:

Process and deliver your orders
Communicate order updates (confirmation, shipping, delivery status)
Respond to customer service inquiries
Improve our products, services, and website experience
Send promotional offers/updates (only if you opt in)

3. Information Sharing

We do not sell, rent, or trade your personal information to third parties. We may share your information only with:

Courier/delivery partners — to fulfill and deliver your orders
Payment processors — to complete transactions securely
Legal authorities — if required by law

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, misuse, or disclosure. However, no method of online transmission is 100% secure, and we cannot guarantee absolute security.

5. Cookies (for website/online store)

Our website may use cookies to improve your browsing experience, remember your preferences, and analyze site traffic. You can disable cookies through your browser settings.

6. Your Rights

You have the right to:

Request access to the personal data we hold about you
Ask us to correct or update your information
Request deletion of your data (subject to legal/order-related requirements)
Opt out of promotional communications at any time

7. Third-Party Links

Our website/social pages may contain links to third-party sites (e.g., payment gateways, social media). We are not responsible for the privacy practices of these external sites.