Terms of service

Terms of Service — Riwayat Wear

Welcome to Riwayat Wear. By accessing our website/store or placing an order, you agree to be bound by the following Terms of Service. Please read them carefully before making a purchase.

1. General

These Terms apply to all visitors, customers, and users of Riwayat Wear (website, social media store, or physical outlet).
By placing an order, you confirm that you are at least 18 years old, or ordering under the supervision of a parent/guardian.

2. Products

We try to display product colors, sizes, and details as accurately as possible. However, slight variations may occur due to screen settings, lighting, or fabric batches.
All products are subject to availability. We reserve the right to discontinue any product at any time.

3. Pricing

All prices are listed in PKR (Pakistani Rupees) and are subject to change without prior notice.
We reserve the right to correct any pricing errors, even after an order has been placed.

4. Orders

By placing an order, you are making an offer to purchase a product, which we may accept or decline (e.g., in cases of stock unavailability, pricing errors, or suspected fraud).
Order confirmation will be sent via [WhatsApp/Email/SMS] once your order is placed.

5. Payment

We accept [Cash on Delivery / Bank Transfer / JazzCash / EasyPaisa / Card Payment].
Full payment (or advance, if applicable) must be received before order dispatch for prepaid orders.

6. Shipping & Delivery

Estimated delivery time is [3-7 business days], depending on your location.
Riwayat Wear is not responsible for delays caused by courier services, weather, or other circumstances beyond our control.
Shipping charges (if any) will be clearly mentioned at checkout.

7. Returns & Refunds

Returns and refunds are subject to our separate Return & Refund Policy, available on our website/store.

8. Intellectual Property

All content on our website/social pages — including logos, images, product designs, and text — is the property of Riwayat Wear and may not be copied, reproduced, or used without permission.

9. User Conduct

By using our store/website, you agree not to:

Provide false or misleading information
Use our platform for any unlawful purpose
Attempt to interfere with the security or functionality of our website

10. Limitation of Liability

Riwayat Wear is not liable for any indirect, incidental, or consequential damages arising from the use of our products or services, including delays, product defects beyond normal wear, or third-party courier issues.

11. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time without prior notice. Continued use of our store after changes constitutes acceptance of the updated terms.